Testimonials

  

At FETCH! Pet Care, we strive to achieve superior client satisfaction in all of the services and care that we provide. View our video of testimonials from some of our clients or read the comments below.

"Absolutely fantastic service! We hadn't used a dog sitter before, but we knew we couldn't board Rocco (our 5 lb. chihuahua) after his previous experience in a kennel (losing over a pound while boarded). We did some research and I called Fetch the week of - I was amazed they were able to fit us right in for a consultation. We met with Christina, whom I highly recommend. She has a chihuahua of her own and knows the breed, which is so comforting. Rocco is not very social, so I was worried that he may not warm up to her. During the consultation he was very curious and quickly warmed up to her, this was a huge relief for me. She was very thorough with her questions to learn about his behavior, schedule and routines. I wasn't sure how the visits would work; but I knew I wanted her to come in the middle of the day and later in the evenings, she had no problem accommodating these request. I felt totally relieved that we had not only selected the right company to go with, but also received the best sitter for Rocco. After the consultation I received an email to confirm that everything went well during the meeting. This was a nice touch and made me feel even more at ease. While my husband and I were away I received multiple picture & text messages letting me know how Rocco was getting a long. The service was absolutely exceptional. When we returned Christina had left report cards for each of the visits with Rocco. On the report cards it explains his activity, behavior, feedings etc, plus additional notes. Really nice to come home to, but the biggest benefit is coming home to a happy Rocco and all 5 lbs of him!" - LR Taylor, Chicago, Il

"I used Fetch for the first time over the holiday weekend. It was my first time leaving my babies alone for more than a few days. I was really nervous about the whole experience but after the orientation with Carolyn and John I felt more at ease. John interacted with the cats right away and wasn't afraid to get on the floor to meet them at their level. I can tell that Goliath (my cat) really bonded with John. John gave me his cell phone also in case I needed to check up and he let me know I could call him anytime. When I was gone I did call John once and he immediately told me what all the cats were up to and assured me all was fine. When I got home it was like I had never left. John even vacuumed the floor because my cats are messy critters. I could tell that he was giving my cat his medicine the way he was supposed to. John met up with me the next day to return my spare key as my land lord had given it to me under the promise it would be returned in two days. All in all I was very satisified with my first experience with a pet sitter and won't hesitate to use Fetch again in the future." - Brandi Stegman, Edgewater (Chicago)

"Wow!....Thank you so much for the amazing service you provided...We have left our cats Alain Delon and Dieudone alone before,with disastrous consequences....We had to leave town very suddenly,and tried several cat services,whom never called us back,finally called Fetch,and Carolyn called us back within 30mins,she had Kirsten (our catsitter) come to our house that afternoon,and we left a couple of hours later,only to return to 2 wonderful,happy,content cats!....Kirsten left detailed notes about how our 2crazy cats behaved,but the most amazing part was,our cats were so happy and content when we returned,something that has never happend...Thank you Carolyn for your prompt response,and THANK YOU Kirsten for the amazing service you provided to our boys....You have clients for life!" - Lola V, Chicago, Il

"I used Fetch! this summer when I had classes that ran all day. John took care of Mosely, my puppy, for me during the day and even once for a weekend. He was fabulous... he always sent me reports and even updated me through text messages how she was doing. She loved when John came and sometimes looked more forward to her walks with him - then hers with me :) Since, I have not needed someone to take care of her because I can make it home - but if I ever needed anyone again I would turn to Fetch! They were always super flexible and always catered to my and Mosely's needs. Thanks Fetch!" - Erin M., Chicago, Il

"I have a rather needy cat. Moz has some abandonment issues, is a bit emo, but overall is a total sweetheart. So, when I couldn't get one of my friends to check in on her while I was out of town, I got a bit panicked. I always feel really guilty leaving her alone for more than a day. Luckily, Fetch! was able to accommodate my pet sitting needs at the very last minute (and for a very reasonable price). John and Adina went over all of Fetch's pet sitting protocols and got a feel for Moz and her personality. I was a bit nervous at first, but they put all of those fears at ease. Their sitters are bonded, insured, and very good with animals (no matter what their personality). I felt assured that Moz would be well taken care of while I was gone. When I came home a few days later, she seemed happy, excited, and wasn't overly anxious and needy as she usually is when I leave her alone for more than a day. I knew immediately that Adina had given her plenty of attention and playtime while I'd been away. The next time I head out of town, I'll be sure to call Fetch! again. I'm sure Moz will appreciate it." - Maya C., Chicago, Il

"We recently used Fetch! for our cats while in Europe for 10 days and couldn't have been happier with their service! John was incredible and I knew things would be fabulous when our severely anti-social cat when right up to him and let him pet her... Willow doesn't let anyone, but me, touch her...EVER. He did a spectacular job and we loved the visit report that was left for us! Also, we had a little issue with our keys, we don't have an extra set and Carolyn and John were very wonderful and accommodating, we really appreciated them going above and beyond on getting our keys back to us. Without a doubt, we will use Fetch! again! Very professional, very nice and very very reasonably priced! I had no idea in-home cat-care really could be this easy and professional...!!" - Tiffany L., Chicago, Il

"Siobhan from Fetch has been taking care of my above-average needy Shiba and my cat for the past 4 months and I couldn't be happier! Charlie and Cosmo love her and look forward to her visits and playtime. Many times I've had changes of plans at the last minute, either adding an emergency walk or rescheduling and there has never been a problem. On occasion she even walks Charlie and drops him off a a nearby friends house for the nights I work late. All 3 of us couldn't' be happier!" - Carrie G., Chicago, Il

"Fetch Pet Care is the most outstanding service I have ever used. I have had pets and living in the city for 15 years and have tried many but Fetch Pet has blown me away with customer service, love and care of my pets, efficiency, proper exercise and diet are the number one cares of our pets!!" - P. Stewart, Chicago, Il

"I used Fetch! for cat sitting and I was really happy with everything. They are professional, dependable and really well organized. The set up is great, you can call them very last minute to request service and they really come through. Everything for payment is online also, so its all automatic. Highly recommended." - Monica L, Chicago, Il

""I am so pleased with the not only the care but the ease of process with Fetch. It began with a great "match-up" for my cat Boo, After the initial meeting, with Carolyn and my sitter, John, I knew I would be pleased but each time I go out of town I find the attention to detail, great care and going the extra mile for their clients (Boo of course....and me) even more stellar than the last time! Thanks!" - Maggie Miller, Chicago, Il

"I've had many dog walking services in Illinois and Ohio. I can't tell you how impressive this company has been and how comforting my dog walker Caroline has been for my Corgi Andy. Her follow-up and notes about the daily walks are exceptional. Thank you thank you! I am so pleased with Fetch Pet Care's walking service!" - Janet Sutherland, Hyde Park, Chicago

"For over three years now, I have relied on Carolyn and Greg to care for my dogs when I am out of town. I know I can always trust that my two basset hounds will get the same personal and loving care from Carolyn and Greg (maybe better) that I give them! My older dog, Molly, takes medication and needs special care for her old bones. My 3-year-old, Dewey, is full of energy and requires long walks and plenty of play time. There is never a doubt all their needs will be met by Carolyn and Greg . . . and that kind of peace of mind is priceless!" - Donna Moss, Friends in Milwaukee

"Thank you thank you thank you! I can't say enough good things about Fetch! My boyfriend and I were going out of town for the holidays. In order to spare Mr. Cat the tranquilizer induced hours of fun he would have traveling we decided to keep him at home. We were set up with John and after meeting with him immediately felt we had made the right decision choosing Fetch! John was so friendly, knowledgeable and professional. It was such a relief to know Mr. Cat would be in good hands and we could enjoy the holidays without having to worry. The day before Chirstmas Eve I got news that my grandmother had passed away, forcing us to move up our travel plans. I gave Fetch! a call thinking there was just no way I was going to be able to get someone to go see Mr. Cat on Christmas eve, in a snow storm, with just one day notice. But Carolyn told us they would be able to squeeze in a visit with him! I was amazed! When we got home Mr. Cat was in one piece, well fed and watered with a clean litter box. He didn't seem happy we had been gone so long but that's to be expected. We also got a little note from John saying how he did. Thank you so much Fetch! for really helping us out in a tough spot and giving such great care to my little guy. We will be using you for as long as we're pet owners." - Katy S., Chicago, Il

"I had nothing but a great experience with Carolyn and her team. I contacted Fetch for in home cat-sitting over the holidays and heard back from Carolyn quickly. The sitter provided met with me in person to go over everything that my cats needed as far as food, litter, playtime, etc. At this consultation Jan, my sitter, also asked if I would like text message updates after each visit, which I was happy to have. I received a message each day I was gone which helped put my mind at ease. Fetch is very reasonably priced and I liked having another option besides boarding. I felt well taken care of and was certain that my kitties were in good hands." - Casey F., Chicago, Il

"I just moved here from Boston and was looking for a reliable, loving dog walking and dog sitting service. I was delighted to find Fetch Pet Care. Not only did they provide me with a dog walker that Ripley absolutely loved and felt comfortable with immediately (and he is quite fussy), they provide house sitting services so Ripley can stay in his new home and keep his same routine and structure. As anyone who loves their dog as much as I do knows finding someone who cares about your pet is very important. Fetch Pet Care is all this and more. They are reliable, dependable and keep you informed about your pet at all times. They made my transition to Chicago better than I had ever expected." - Debra A. Geihsler, Chicago