What Information Do We Collect?
When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.
- Personal Information You Choose to Provide
Service Request Information.
You will provide us information about yourself, your pets, and the services you are looking for when you fill out a service request form on fetchpetcare.com, or register for email newsletters and alerts. You may also provide additional comments on how you see fetchpetcare.com servicing your needs and interests. Any information you add to your listing will be stored. Fetch! Pet Care and its associated franchisees will have access to this information. Pet Sitter Applications. You will provide us information about yourself, and the services you are capable of performing for Fetch! Pet Care and its associated franchises when you fill out a pet sitter application form on fetchpetcare.com, or register for email newsletters and alerts. You may also provide additional comments on how you and Fetch! Pet Care can work together. Any information you add to your application will be stored. Email Information. If you choose to correspond with us through email, we retain the content of your email messages together with your email address and our responses.
- Web Site Use Information.
Similar to other commercial Web sites, our Web site utilizes sessions to track user information and Web server logs/analytics to collect information about how our Web site is used. Information gathered through sessions and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. We, our advertisers and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by contacting us.
Sharing Information with Third Parties
We may enter into alliances, partnerships or other business arrangements with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with alliances, partnerships or arrangements, we may also provide certain information to third parties if we have determined that the information will be used in a responsible manner by a responsible third party. For example, some of our partners operate stores or may provide services on our site, while others power offerings developed by us for your use. We also use third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities. As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by sending us a request via our contact us page.
How Do We Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our Web site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. Please contact us if you have any questions or concerns. Payments will be made via a third party processor and payment information should not be submitted via the contact us page.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by contacting us.
We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.
What About Other Web Sites Linked to Our Web Site?
When you use “Fetch! Pet Care App” as a pet sitter and perform visits, it automatically uploads location information to our server, including device information – I.e “Manufacturer”, “Model”, and “OS Version”. You can request to delete this information at any time and we do not share any information with third parties. Fetch! Pet Care, Inc. does not share your information with third parties. Your personal information is only used to complete services, or perform services, as requested or outlined in your employment documentation. When you use “Fetch! Pet Care App”, our developer, Precise Services, LLC, will maintain your location information until they receive a request to delete the information.