The Overnight Pet Care You Need Delivered Right to Your Door
We all hate leaving our pets behind when heading out of town, but one way to make sure they’re as comfortable as possible is to provide them care in their familiar environment. With Fetch Overnight Pet Care, we’ll have one of our highly-trained and background-checked sitters stay the night to take care of your pet’s food, water, bathroom, and exercise needs. With our “Almost” Overnight Pet Care, the sitter stops by your home later in the evening to make sure your pet has everything they need for a night at home alone. Then, the sitter will stop by again in the morning to tend to your pet’s needs. Your pet will be happy to stay in their comfortable, familiar home, and you can relax knowing they are taken care of.
Looking for boarding options? Find your location here to see if boarding is offered near you.
How Fetch Overnight Pet Care Works
Match
We match you with an experienced, in-home pet sitter based on your needs and schedule. Depending on the service offering of your local Fetch location, you’ll choose Overnight or “Almost” Overnight service.
Meet
You meet with the local sitter virtually or in-person (your choice) to decide if they are right for you.
Relax
Relax as you receive written, photo, and video updates on your pet’s care.
Your Pet is Safe with Us
Our Thoroughly Vetted Sitters:
- Pass a mandatory background check
- Go through an in-depth interview process
- Provide all necessary personal information
The Same Trusted Sitter Every Time
We partner you with the same local sitter every time so you know your pet is getting in-home care from someone you (and they) know, trust, and like.
Safety Is a Priority
All of our Fetch sitters go through a safety certification program that strictly follows CDC recommendations for their specific region. After completing the program, they must pass a quiz in order to receive our safety certification. We always follow the safety guidelines—not just during the COVID pandemic—to minimize movement within our clients’ homes and to help maintain positive experiences with the pets.
We Take the Security of Your Home Seriously
We know that after the health, safety, and happiness of your pet, the security of your home is a big priority. Here is how we ensure your home’s security while you’re away:
- The only people who have access to your key or access code are your location’s main office and your sitter.
- We track all key movements, meaning if your sitter needs a key they are required to put a request in our Fetch! app.
- If your home has an access code, it will only be available to your sitter during scheduled service hours.
Tracking and Updates Directly to Your Smart Phone
Detailed Updates with Photos and Videos
Our sitters provide comprehensive journals that include:
- Arrival and departure times
- Bathroom, food, and water updates
- Pet temperament and energy levels report
- Photos, videos, and personal written notes
Easy and Flexible Scheduling
We can accommodate last-minute reservations and schedule changes so your pet is always receiving top-quality care. Whether a short notice business trip pops up, you decide to extend your vacation a day or two, you’re going to be late getting home, or your weekend trip gets canceled, we have you completely covered.
We accommodate:
- Last-minute requests
- Schedule changes
- Cancellations
Download the app today!
Frequently Asked Questions
Who’s watching my pet?
After you request a service, one of our pet care coordinators will meet with you to learn about your schedule and needs. They will then choose primary and back-up Fetch sitters that they believe are a good fit for you and your pet/s. You will have the opportunity to meet with the chosen sitters either virtually or in person. If you decide that they are the right pet sitters for you, we will assign them as the primary and back-up sitter on your account. Anytime you request a service, the primary pet sitter will be the one watching your pet. If the primary sitter is unavailable the secondary sitter will take their place.
What does it cost?
Overnight dog sitting, cat sitting, and other pet sitting costs vary based on location. To get pricing near you, find your closest Fetch location here.
How do I pay for the service?
We require debit/credit card payment if you are scheduling a service via our My Fetch! App. Any other accepted payment can be worked out with your specific Fetch location.
Can my sitter walk my pet?
Yes, any exercise your pet needs your sitter will take care of.
Will my sitter document my pets eating and bathroom habits?
Yes, our sitters keep daily journals recording eating and bathroom habits, exercise activity, and the mood and temperament of your pet.
How does Fetch determine that someone is qualified to be my pet sitter?
All of our dog sitters, cat sitters, and other pet sitters go through a standard background so that we can ensure they are fit for the job. In addition, we conduct a personality focused interview where we evaluate if a candidate truly has a passion for pets and people.
When will I be charged for service?
You will not be charged until after the service has been completed.
Do you refund cancellations?
Specific cancellation policies vary by location, but if a cancellation occurs within 24-48 hours of the visit you may be charged up to 50% of the service fee. This is done to compensate the sitter for lost time as most visits are scheduled days in advance.
What happens if I need to extend my trip?
We understand that life isn’t always predictable. Flights get delayed, trains get missed, drives take longer than we initially planned. If you are unable to get back home in time to give your pet the care it needs, just let us know. We’ll make sure your pet is safe, happy, and healthy whenever you’re able to make it back.