Flexible Pet Sitting with the
Check-ins You Need
Need someone to check in on your pet(s) while you’re away? We can have an animal-loving sitter stop by to give your pet food, water, and all the attention and love it needs. To ensure you can enjoy your time away to the fullest we provide daily updates including photos/videos, accommodate schedule changes, and can accommodate last-minute requests.
How Fetch Pet Sitting Works
We match you with an experienced pet sitter based on your needs and schedule.
You meet with the sitter virtually or in-person (your choice) to decide if they are right for you.
Relax as you receive written, photo, and video updates on your pet’s care.
Pet Sitting Options
Our Pet Sitting service typically includes one of our sitters stopping by once or multiple times a day to take care of any of your pet’s needs. Along with food and water this could include a game of fetch with your dog, trying to catch the laser pointer with your cat, or a trip in the hamster ball for your hamster.
- 30 Min
- 45 Min
- 60 Min
- Extended Sitting
Your Pet is Safe With Us
Our Thoroughly Vetted Sitters:
- Pass a mandatory background check
- Go through an in-depth interview process
- Provide all necessary personal information
The Same Trusted Sitter Every Time
We partner you with the same sitter every time so you know your pet is getting care from someone you (and they) know, trust, and like.
Safety Is a Priority
All of our Fetch sitters go through a safety certification program that strictly follows CDC recommendations for their specific region. After completing the program, they must pass a quiz in order to receive our safety certification. We always follow the safety guidelines—not just during the COVID pandemic—to minimize movement within our clients’ homes and to help maintain positive experiences with the pets.
We Take the Security of Your Home Seriously
We know that after the health, safety, and happiness of your pet, the security of your home is a big priority. Here is how we ensure your home’s security while you’re away:
- The only people who have access to your key or access code are your location’s main office and your sitter.
- We track all key movements, meaning if your sitter needs a key they are required to put a request in our My Fetch! app.
- If your home has an access code, it will only be available to your sitter during scheduled service hours.
Tracking and Updates Directly to Your Smart Phone
Detailed Updates with Photos and Videos
- Arrival and departure times
- Bathroom, food, and water updates
- Pet temperament and energy levels report
- Photos, videos, and personal written notes
Easy and Flexible Scheduling
We can accommodate last-minute reservations and schedule changes so your pet is always receiving top-quality care. Whether a short notice business trip pops up, you decide to extend your vacation a day or two, you’re going to be late getting home, or your weekend trip gets canceled, we have you completely covered.
- Last-minute requests
- Schedule changes
Download the app today!
Frequently Asked Questions
Who’s watching my pet?
After you request a service, one of our pet care coordinators will meet with you to learn about your schedule and needs. They will then choose primary and back-up Fetch sitters that they believe are a good fit for you and your pet/s. You will have the opportunity to meet with the chosen sitters either virtually or in person. If you decide that they are the right pet sitters for you, we will assign them as the primary and back-up sitter on your account. Anytime you request a service, the primary pet sitter will be the one watching your pet. If the primary sitter is unavailable the secondary sitter will take their place.
What does it cost?
Pet sitting costs vary based on location. To get pricing near you, find your closest Fetch location here.
How do I pay for the service?
We require debit/credit card payment if you are scheduling a service via our My Fetch! App. Any other accepted payment can be worked out with your specific Fetch location.
Will my sitter document my pets eating and bathroom habits?
Yes, our sitters keep daily journals recording eating and bathroom habits, exercise activity, and the mood and temperament of your pet.
How does Fetch determine that someone is qualified to be my pet sitter?
All of our pet sitters go through a standard background so that we can ensure they are fit for the job. In addition, we conduct a personality focused interview where we evaluate if a candidate truly has a passion for pets and people. We don’t hire anyone who doesn’t love giving out pets at all hours of the day.
When will I be charged for service?
You will not be charged until after the service has been completed.
Do you refund cancellations?
Specific cancellation policies vary by location, but if a cancellation occurs within 24-48 hours of the visit you may be charged up to 50% of the service fee. This is done to compensate the sitter for lost time as most visits are scheduled days in advance.
What happens if I need to extend the length of my service?
We understand that life isn’t always predictable. Flights get delayed, trains get missed, drives take longer than we initially planned. If you are unable to get back home in time to give your pet the care it needs, just let us know. We’ll make sure your pet is safe, happy, and healthy whenever you’re able to make it back.