Reviews for Fetch Pet Care Wheaton

Our Reviews

We truly love what we do! We do our absolute best to make both the pets we care for and their owners happy. Here’s what some of our valued clients have to say about our services!

Very reliable, detailed, friendly and great with animals! I also love the personal touches of the daily pictures and journal! They take great care of your pets and I feel comforted to know they are there!
Nicole, 04/2023
Employee are timely and truly care about dogs!
Kelly, 3/2023
Great service! Friendly, knowledgeable, communicative and flexible. So far it’s been a great experience!
Melissa, 3/2023
Fetch! Pet Care Wheaton provides BEST IN CLASS customer service. They take care of your pets as if they were their own; they provide written updates as well as photos. Their attention to detail and caring for the pets are second to none.
Kelli, 02/2023
Convenient and hassle free.
Dom, 02/2023
I am so pleased with Fetch. Although I don’t need a care service very often I know when I reach out to Donna she will make every effort to be there for our Sophie. I can be away and know that she is well cared for. It’s great to know Donna is there for us!
Sally , 02/2023
Friendly people, great care. A delight to work with.
Jason, 12/2022
They very much care for sensitive dogs like mine and learn his personality.
Matt, 12/2022
Personalization-I look forward to the pics and comments. Your caregivers seem very engaged and committed to watching over whatever menagerie they are entrusted with.
Karen, 12/2022
Fetch Pet Care is reliable and they do a great job. Staff & employees are kind and honest.
Jean, 12/2022
We are thankful for the flexible, friendly and caring services our pet family has received. Donna and crew have been amazing and we couldn't imagine doing without them.
Julie, 11/2022
I LOVE how our pet sitter pays attention to every little detail (ie what our cats eat, how to give them their meds, what toys they like to play with, when to bring in my mail, etc). They also send detailed updates with pictures after each visit!! I have used many pet sitters over the years but Fetch goes above and beyond which gives me total peace of mind.
Mary, 10/2022
I loved the communication. Loved the photos and quick messages.
Earl, 10/2022
AMAZING services! Very thoughtful and detailed journals and pictures were provided so I was never left wondering how my cat was doing. Also, the attention to detail in literally every aspect of the work was so appreciated. Would 100% recommend!
Andy, 10/2022
Donna and team genuinely care for my dogs as if they were their own. I have a 2 year old - very puppyish - and a senior 14 year old. They have very different needs and each thoroughly enjoys their Fetch visits. I love receiving the great pictures!
Janice N, 09/2022
The staff is so friendly and helpful. I feel that I am leaving my pet in safe hands. They are reliable and responsible.
Madeline, 08/2022
Very thorough with pre visit and questions, daily pet care journal. Great with the cats!
Heidi, 08/2022
I'm so happy I found Fetch. Everything went perfectly. We felt very comfortable leaving our dog in your care. I would definitely recommend and will certainly be using your services again. Thank you!
Denise, 08/2022
Very reliable, professional and caring about our pet.
Wyatt, 08/2022
Donna and her crew are extremely responsible, punctual, trustworthy and very loving to my dogs. I feel very lucky to have met them!
Andrew, 8/2022
Caring staff, their obvious love of animals and their attention to detail.
Art, 7/2022
The personalization. Truly caring people! The photos are great. Comforting.
Patricia, 7/2022
Great, reliable, thorough, communication, professional, personable, trustworthy, kind
Karol, 7/2022
Donna is so attentive and caring for our dog, Dixie. She sends all the detail, photos & videos of every visit and really puts our mind at ease that she’s being cared for. We love this service and highly recommend it!
Jane, 7/2022
The walkers are dog people. My dogs love them.
Randy, 7/2022
Fetch did an awesome job taking care of my two cats I would highly recommend them! We loved getting the daily photos and the journal of each visit. Fetch allowed us to relax and enjoy our much needed vacation.
Anne, 07/2022
I was delighted with the way Katherine and Tonya took care of Casey while I was out. I am very pleased with Fetch Pet Care & have recommended you highly to my friends.
Mary, 07/2022
Fetch is amazing. Donna and the Fetch team are amazing. Whether I request services 1 week in advance or request a walk with very little notice, Donna and/or her team have always found a way to accommodate my request. I love the dog journal and updates after each walk. I always know my dog is being well taken care of. Although Fetch is a service I consider the people there to be friends.
Janet, 07/2022
I love the detail and reliability of care. I also appreciate the daily journal of pictures and notes about how our pets are doing!
Nicole, 6/2022
Super easy to schedule, fair pricing, great updates while out of town, and great people!
Colin, 6/2022
We like that your service is attentive to our needs. We feel at ease when we are away and our pet is being taken care of and treated well.
Yvette, 6/2022
We use Fetch whenever we travel, and we couldn’t be happier with the service! There aren’t too many businesses that I deal with that exceed my expectations, but Fetch has certainly done that!
Mike, 6/2022
My pet sitter Vince was absolutely fantastic!! He did the absolute best job taking care of my cat, and he put my mind at ease with twice-daily messages and photos. He honestly exceeded all of my expectations!! I would have paid whatever was asked for this peace of mind, but the price was also very reasonable. I loved that Vince and Donna came over to meet us before I left on my trip, as well - they took their time to get to know us and that meant the world to me. Donna was also extremely responsive to any questions i had and responded very quickly. Love this team -- OUTSTANDING service in every way!!
Ellen, 5/2022
Reliable and flexible. Often able to book on short notice. Their pet visit photo reports are wonderful.
Gary, 5/2022
They are great with the dogs and keep you updated very well on how your fur family is doing.
Chris, 5/2022
I wasn't sure what to expect from Fetch. I was very pleased not only with the care of our pet Sophie, but with the meet and greet and orientation. Thank you, Donna!
Sally, 5/2022
Amanda was great! I LOVE the status updates in the journal and all the pictures. She also took some cute pics of the dogs with bunny ears for Easter :-) I have a sense of ease and gratitude knowing my furbabies are in excellent hands. This is by far the best boarding experience I have had. I already have next overnight stay scheduled with Amanda. Thank you!
AS, 4/2022
Fetch Wheaton is very professional. I love the fact that they are very personal and do extensive background checks on their pet caretakers. They come to your house to do a meet and greet before any services are booked. Donna was great! She asked all the right questions and wrote everything down, even questions I wouldn't have thought of. Also, the person taking care of your pet(s) also comes with for the meet and greet (Amanda in my case). She was also great! My dogs (2 Weimaraners, ages 2&3) loved both of them. I love the amount of detail in the journal and amount of pictures they take while in my home. The app even shows where they walked your pet(s). I feel very safe with this company (which means a lot) as I've had a bad experience using a different company in the past. I would highly recommend Fetch (Wheaton) and would give 10+ stars. Can't say enough how much comfort this company gave me to make sure my furbabies were in good hands.
Angie, 4/2022
Above all meeting the actual person who will care for my furbaby. Getting a daily report about how the visit went and pictures. The app was a pleasant surprise making transactions easier including adding information I felt was pertinent about my furbaby’s likes and dislikes etc to make sure it had the best possible care and TLC.
FM, 4/2022
I love the Meet & Greet to familiarize my walker with my home and dog. The pet journal with the walking route and pictures are fun to see, and the log about what my dog “processed” and how he behaved is very helpful and appreciated. I feel very confident that my dog is being well taken care of and also am comfortable that my house is being respected and left secured.
Jan, 4/2022
First time using Fetch. Heard glowing review about Donna and she has lived up to all the hype! She goes above and beyond to correspond with us while we’re away and she has taken such great care of our pup. She seems to sincerely love what she does and loves our Dixie. The app is wonderful…the photos, daily checks, walk route etc. will definitely use this service again!
Jane, 3/2022
So dependable and reliable! Dogs really get excited to see Colin when he arrives! Very happy with service.
Diane, 3/2022
Lori is very attentive and caring. My cats (even my somewhat curmudgeonly 16 year old) love her! Fetch staff is also communicative and they are quick to let me know if there are any questions or issues. The communication and questions are appreciated.
Art, 3/2022
Great people, super friendly staff. Not only did I love them but my Aussie doodle Finn did too. I’d highly recommend them to everyone
Sam, 3/2022
The folks at Fetch Pet Care were very responsive and timely when I needed to set them up to walk my dog. I appreciate their sense of how to run a business and respond to the needs of the client. Nice & kind people.
Jean, 3/2022
Everything went so smoothly while we were out of town. I would definitely recommend Fetch!
Bonnie, 2/2022
I like the app. I like reading what the dog did each day, on the fact that I can respond. I love the pictures.
Margaret, 2/2022
Friendly, professional, prompt responses, great walks.
Karol, 2/2022
Terrific service all around in every way.
Julie, 2/2022
Fetch! Pet Care Wheaton provides outstanding customer service for humans and beloved pets. Donna is responsive, detail-oriented, and dedicated.
Kelli, 1/2022
Very happy with the level of communication online.
Wyatt, 12/2021
Fetch! Pet Care Wheaton provides outstanding customer service for humans and beloved pets. Donna is responsive, detail-oriented, and dedicated.
Kelli, 12/2021
Donna (local owner) is so very conscientious and treats my dogs as her own. I have two seniors, both with special medical needs and I totally trust her with them. They enjoy their time with her (evident by the fun pictures I get) and I feel confident knowing they received their medicine on time with a walk and TLC.
Janice, 1/2022
Always on time. Good with the dogs. Great feedback. Reasonable prices.
Lynn, 12/2021
Excellent, personal, friendly and reliable service! The Fetch app is a great tool to request and schedule the service, and to communicate with the service provider.
Michael, 12/2021
It’s wonderful to have such a thoughtful, kind and dedicated team take care of our dog. The daily updates and photos helped provided a great “Peace of mind” for us. Amazing communication and always prompt replies whenever we contacted the owner.
Mary, 12/2021
Fetch was the perfect solution to our short term puppy care needs. Owner, Donna, came to our home and spent 30 minutes in the morning and afternoon playing with and walking our dog. At the end of each visit we received a wonderful recap report showing their walking route, photos of our pup, and Donna's commentary on his mood and activity that day. This gave us tremendous peace of mind while being away from home morning til night. Can't recommend Fetch enough!
Gary, 10/2021
We have two cats that we adopted during the pandemic, and we were a little apprehensive when it came time to entrust someone to look after them the first time we traveled. Fetch exceeded all of our expectations, and completely put our minds at ease. They were so responsive, thorough and professional - and our cats loved their new “friend!” We have already booked Fetch for two additional upcoming out of town trips. The Fetch app is incredibly well thought out, easy to use, and provides an excellent means of communication between the pet sitter and client. Highly recommend!!
Michael, 10/2021
Lori, the care giver, was very through (more than I expected and asked for!). Was prompt and the journal updates and photos were greatly appreciated. They put my mind at ease that my cats were good hands.
Art, 11/2021
I found the Meet and Greet very helpful and beneficial. My dog walker, Skye, sent me pictures; walk routes, and updates/feedback on how my dog did on his walk and on any notes that I left for her. There were a few rainy days and Skye spent extra time playing with Bonehead. When I returned home each evening Bonehead was very calm, happy, and seemed well attended to. Donna made the arrangements very easy and the service went just as explained and expected.
Janet, 11/2021
Love the Fetch team. Everyone is friendly and does a great job taking care of our pet.
Yvette, 11/2021
Was the first time using Fetch Pet Care Wheaton, and have absolutely no complaints. This was also the first time our pet was taken care of by someone they did not know, and everything went perfectly. Pet was well taken care of the entire time, and daily updates were appreciated and great. Fantastic pricing as well. Can't find one thing to complain about.
Colin, 7/2021
Excellent service, dedicated staff who obviously love animals. Easy online processes.
Mary, 6/20/21
I love how my dog caregiver (has) been treating him like he is hers. She sends us pictures every visit with a sweet note! My dog seems truly happy with her!
Charquetta, 6/2021
Caring people who love animals. Reasonably priced.
Lynn, 7/18/2021
Quick response communication. Great care of my destiny while she is in the care of the fetch dog walkers. Always willing to spend time to make sure destiny is comfortable when they leave. Clean water brushed fed etc.
Denise, 6/2021
Donna and her team are incredibly responsive, responsible, detail-oriented, and kind. I am so happy to know they will be taking good care of my pets.
Kelli, 08/10/2021
I was very pleased with the care that Fetch Pet Care gave our cat. The pictures and detailed accounts of George's interactions with the caregiver were very helpful and reassuring.
Wyatt, 09/20/21
Excellent service. Everything was done to satisfaction.
Joel, 10/2021
Loving, personal, timely.
Gary, 9/2021

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