Care that Goes Beyond Medical Administration
Receiving medicine can be an undesirable and sometimes scary experience for a pet. But we can make it a little easier. Our medical administrators are experienced in more than just giving medicine. They take care to make sure your pet feels comfortable and safe throughout the experience. So whether your pet has been recently neutered, diagnosed with an illness, or just needs its monthly heartworm medication, leave it to us to get them their prescribed medication as scheduled.
How Fetch Medical Administration Works
You choose one of our services and let us know that medical administration will be required during the service.
We match you with a Fetch sitter who has experience with the service and medical administration you are looking for.
You meet with this individual virtually or in-person to decide if they are right for you.
We Have Experience Administering
Your Pet is Safe with Us
Our Thoroughly Vetted Staff Members:
- Pass a mandatory background check
- Go through an in-depth interview process
- Provide all necessary personal information
We partner you with the same Fetch medical administrator every time so you know your pet is getting care from someone you know, trust, and like.
Safety Is a Priority
All of our Fetch sitters go through a safety certification program that strictly follows CDC recommendations for their specific region. After completing the program, they must pass a quiz in order to receive our safety certification. We always follow the safety guidelines—not just during the COVID pandemic—to minimize movement within our clients’ homes and to help maintain positive experiences with the pets.
Tracking and Updates Directly to Your Smart Phone
Detailed Updates with Photos and Videos
Our sitters provide comprehensive journals of their visit that include:
- Arrival and departure times
- Bathroom, food, water, and medicine updates
- Pet temperament and energy levels report
- Photos, videos, and personal written notes
Easy and Flexible Scheduling
We can accommodate last-minute reservations and schedule changes so your pet is always receiving top-quality care.
- Last-minute requests
- Schedule changes
Download the app today!
Frequently Asked Questions
Who’s taking care of my pet?
After you first request medical administration, one of our pet care coordinators will meet with you to learn about your pets administration schedule and medical needs. They will then choose primary and back-up Fetch medical administrators who they believe are a good fit for you and your pet. You will have the opportunity to meet with the chosen administrators either virtually or in person. If you decide that they are a good option for you and your pet, we will assign them your account. Anytime you request a service with Fetch, the primary medical administrator will be the one taking care of your pet. If your primary M.A. is unavailable the secondary M.A. will take their place.
What does it cost?
Services costs vary based on location. To get pricing near you, find your closest Fetch location here.
How do I pay for the service?
We require debit/credit card payment if you are scheduling a service via our My Fetch! App. Any other accepted payment can be worked out with your specific Fetch location.
Can my medical administrator take care of my pet’s other needs?
Because our medical administration is an add on service, you will typically hire Fetch to walk, sit, train, or transport your pet. They will administer any medicine necessary during their time with your animal.
Will my M.A. let me know how things go?
Yes, you will receive a detailed “journal” after each visit which will document things like your pet’s eating habits, bathroom activity, exercise, and general mood.
When will I be charged for service?
You will not be charged until after the service has been completed.
Do you refund cancellations?
Specific cancellation policies vary by location, but if a cancellation occurs within 24-48 hours of the visit you may be charged up to 50% of the service fee. This is done to compensate the sitter for lost time as most visits are scheduled days in advance.